Terms of service

Srosh StoreTemp

Last updated: April )2026

Thank you for shopping at Srosh Store (www.srosh.store).  We want you to be happy with your purchase.  If you are not completely satisfied, we're here to help.

RETURNS

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in it's original packaging.
  • You must provide proof of purchase (order confirmation or receipt).

Items returned without prior approval may not be accepted.

NON-RETURNABLE ITEMS

Some items cannot be returned, including:

  • Digital products or downloads
  • Gift cards
  • Items damaged due to misuse
  • Custom or personlised items

REFUNDS

We will notify you of the status of your refund.

If approved, you refund will be processed and a credit will automatically be applied to your original method of payment within  -  5-10 business days.

SHIPPING COSTS

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect when received.
  • Shipping fees are non-refundable

DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

  • your order number
  • photos of the item and packaging

We will arrange a replacement or refund

HOW TO REQUEST A RETURN

To start a return, please contact us at:

Email: support@srosh.store

Website: www.srosh.store

Include your order number and reason for return.

CONTACT US

If you have any questions about our Return & Refund Policy, please contact use at:

support@srosh.store